SUPPORT
Help and contact
A real person answers, usually within 24 hours. In the app: Profile › Help › Contact support. Your app version and iPhone model are joined to the message, to help faster.
Kadence Pro subscription
- Restore a purchase: on the paywall, “Restore”.
- Manage or cancel: Apple subscription settings, at least 24 hours before the end of the period.
- Ask for a refund: reportaproblem.apple.com.
Your data
It stays on your iPhone. To erase everything: Profile › Delete my account. The details: privacy policy.
Running questions
Pace, intervals, races, injuries: your coach answers in the app, and every answer is also a running guide on this site.